Privacy and Cookies Policy

MITXELENA: Política de privacidad

Privacy Policy

Simply visiting this Website does not imply that Users must provide information regarding their identity. Any personal data provide by Users under any of the Website sections shall be collected and used in accordance with the limitations and rights of Spain’s current Data Protection regulations.
Within the various forms provided on the Website, a number of fields are marked with “(*)”. This information is required in order for your request to be fulfilled. Therefore, if such details are not provided or the User does not accept this Privacy Policy, the request may not be dealt with. In accordance with Spain’s Fundamental Law 15/1999 of December 13 regarding Data Protection, we notify you that details you provide voluntarily through the Website’s various contact forms or through any emails you might send may be included within files held by Talleres Mitxelena S. Coop., whose business address is Eziago Poligonoa – Zikuñaga Auzoa, Hernani (Gipuzkoa), for which it has implemented all security measures necessary to guarantee their security and privacy.
The aims of collecting these details are to attend to the request for which the User has made contact with Talleres Mitxelena S. Coop., to offer our products and/or services and, if necessary, to be able to establish business relationships. To the extent that the User provides his/her email address, he/she authorises Talleres Mitxelena S. Coop. to use it for the purpose of responding and for sending commercial information related to his/her request and the company’s business activities. The User may revoke this authorisation at any time. Talleres Mitxelena S. Coop. shall cancel the data collected from the User once it is no longer needed for the purpose for which it was collected, and shall hold onto it solely for the purpose of complying with legal obligations.
Talleres Mitxelena S. Coop. has adopted the appropriate security measures, legally required under Spain’s Royal Decree 1720/2007 for the Implementing Regulation of Act 15/1999, aimed at ensuring the privacy of Users’ data and at avoiding its loss, misuse, alteration, unauthorised access and/or theft. Talleres Mitxelena S. Coop. shall not be responsible for any damages arising from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operational functioning of this electronic system due to reasons beyond the control of Talleres Mitxelena S. Coop., delays or blockages in the use of this electronic system caused by deficiencies or overloads on telephone lines or overloads in the Data Processing Centre, within the internet system or other electronic systems, as well as damages that may be caused by third parties through unlawful interference beyond the control of Talleres Mitxelena S. Coop.
Any User sending information to Talleres Mitxelena S. Coop. is solely responsible for the veracity and correctness of the details, and exonerates Talleres Mitxelena S. Coop. from any responsibility in this respect. Regardless, the User guarantees and vouches for the accuracy, validity and authenticity of the personal details provided and undertakes to keep them updated.
Users may exercise their right to Access, Rectify, Cancel and Object, directing their request to Talleres Mitxelena S. Coop., Eziago Poligonoa – Zikuñaga Auzoa, Hernani (Gipuzkoa) or by sending an email to the following address, with the subject “Subject: Data Protection. ARCO Rights”. To exercise these rights, in accordance with the Spanish Data Protection Agency’s Directive 1/1998 of 19 January, the User must prove his/her identity to Talleres Mitxelena S. Coop. by sending a photocopy of his/her national identity document or any other means that is valid under law.
By simply visiting the Website, no personal data identifying the User is automatically recorded. However, there may be certain information of a non-personal nature that cannot be identified with a specific User which is collected during the session (for example, the type of browser used, operating system, etc) in order to facilitate the User’s browsing. This information will be collected using cookies that do not permanently record any information on the User’s computer hard drive and which expire at the end of the session. Users can freely decide whether or not our cookies should be placed on their hard drive as well as their deletion, by following the procedure established in the help section of their browser. Users can also configure their browser to accept or reject all cookies by default or to receive a screen notification when a cookie is received and decide at that time whether or not to install it on their hard drive. If the User configures his/her browser to reject all cookies or to expressly reject our cookies (where they are used) their browsing may be slower or they may experience errors.
The User acknowledges that he/she has been informed of the terms and conditions regarding data protection, and accepts and consents to Talleres Mitxelena S. Coop. processing the data in the manner and for the purposes stated in this Data Protection Policy. In addition, by voluntarily providing their email address or mobile phone number, the User authorises Talleres Mitxelena S. Coop. to use these as a means of contact in order to answer queries and to send any commercial communication regarding the company’s business activities; the User may revoke this authorisation at any time.

Cookie Policy

This Website, like most on the internet, uses cookies to enhance user experience. Below is information on what cookies are; the type of cookies used by this Website; how you can disable cookies in your browser; and how specifically to disable the installation of third-party cookies.

Cookies are files that a website or application used by a user installs in the user’s browser or device (smartphone, tablet or connected television) during browsing.

Cookies are used to:

  • Ensure that website pages can work properly.
  • Store user preferences, language and font size, etc.
  • Understand the user’s browsing experience.
  • Gather anonymous statistical information, such as which pages the user viewed and how long they visited the website.

Cookies are useful for several reasons. From a technical point of view, they allow websites to function faster and in ways that are tailored to user preferences. They also help those responsible for websites to improve their services because of the statistical information collected through cookies.

This Website uses Google Analytics, an analytical web service provided by Google Inc. (“Google”). Google Analytics uses cookies – text files that are installed on the computer and enable users’ internet behaviour to be analysed. The information generated by cookies about a user’s use of a website is generally transmitted and stored on Google servers in the United States. If you activate the anonymous IP option on the website, the full IP address will not appear within countries of the European Union or within any other countries that have agreed this in the European Union economic area. Only exceptionally will the full IP address be sent to a Google server in the US and, once there, it will be shortened. Only with the website user’s authorisation will Google use this information to assess users’ behaviour on the website, generate reports on the website activities and provide the owner of the website with services related to website use and internet use. The IP address sent from your browser as part of Google Analytics will not be associated with other Google data. The user can prevent cookies from being saved by configuring his/her browser accordingly so that cookies are not stored. This configuration may affect the full functionality of the website.

Users can also prevent the recording of data generated by cookies and data relating to the use of the website (including the IP address), and prevent the processing of this data, by downloading and installing the following browser plugin available through the following link:

More information on the terms of use and privacy policy can be found under Google Analytics’ terms of use or under Google Analytics’ general terms and conditions. Please note: on this page, the Google Analytics code includes the label “gat._anonymizeIp();”, which ensures that IP addresses are collected anonymously (IP masking).

The cookies we use are the following:

CookiePurpose of the cookieDuration
tm_cookieThis cookie is used by PHP to allow session variables to be stored on the web server.Until the end of the session
cc_cookie_acceptOnly stores the user’s preferences regarding the notice on the site’s cookies policy.If “accepted”, for a year; if not, until the end of the session
cc_cookie_declineOnly stores the user’s preferences regarding the notice on the site’s cookies policy.If “declined”, for a year; if not, until the end of the session
_gaThis cookie is used for statistical purposes to distinguish users. A unique client identifier (Client ID) – a randomly generated number – is stored.2 years
_gatThis cookie is used to distinguish the different tracking objects created in each session.10 minutes
By browsing the Website, the User consents to the use of cookies under the terms set out in this Cookies Policy, notwithstanding that he/she is entitled to exercise his/her right to block, delete and reject the use of cookies at any time. We nevertheless notify you that, as cookies are not necessary for using our Website, you can block or disable them under your browser settings, which allows you to refuse the installation of all or some cookies. In practice, most browsers offer the option of providing warnings regarding the presence of cookies or the option of rejecting them automatically. If you reject them, you can still carry on using our Website. However, the use of some of the services that it includes may be limited and therefore result in a less satisfactory experience of our Website. Below are links to the major browsers and devices to enable you to have full information about managing cookies in your browser. Internet Explorer TM: Version 5: Version 6: Version 7 y 8: Version 9: Version 10: Safari TM: Google TM Firefox TM Opera TM: Android TM: Windows Phone TM: Blackberry TM:
MITXELENA: Política de Cookies